Best Services We Provided
Companionship & Accessing the Community
Everyone needs a companion, someone who will be there for you in times of happiness, sadness, and hardships. Whether you need someone to be there for hospital appointments, social outings, shopping trips, or just some friendly banter over a cup of tea. Our friendly care assistants can offer practical yet personal companionship support at home or out and about in the community.
- Companionship and sitting visits at home
- Arrange and escort to hospital appointments, day center outings and trips
- Assistance with entertainment at home, hobbies and crafts
- Assistance with engaging with technology - games and puzzles on iPads, Skype calls with family, digital photo albums
- Assistance with pet care and house plants
- Shopping trips and food bank visits
Why Choose GenerixCare
Our Services
In your home. Friendly, Personal, Dedicated to meeting your care needs
Our care and support staff understand how to assist you with your daily personal care routine – offering a reassuring pair of hands...
Home is where we feel most safe and comfortable. And the ultimate luxury is being able to relax and enjoy your home.
With life-limiting long-term illness and disabilities, we recognize the desire to live an independent and fulfilling life...
We offer care sitting services for people where families need short, respite breaks or require support when their loved one needs looking...
Everyone needs a companion, someone who will be there for you in times of happiness, sadness, and hardships.
Frequently Asked Questions
At Generixcare, we provide a comprehensive range of domiciliary care services tailored to meet individual needs. Our offerings include personal care, medication management, companionship, meal preparation, and support with daily living activities. We are committed to ensuring our clients receive the highest quality care in the comfort of their homes.
Our caregivers are carefully selected through a rigorous recruitment process, ensuring they meet our high standards. They undergo extensive on-site and online training, including courses in care delivery, health and safety, and specialized areas like dementia and epilepsy care. We ensure continuous professional development to provide the best care possible.
Absolutely! We believe in providing care that is as unique as our clients. Our care plans are highly customizable, taking into account the specific needs, preferences, and medical conditions of each client. We regularly review these plans to ensure they evolve with the client's changing needs.
Client safety and wellbeing are our top priorities. We conduct regular risk assessments to ensure a safe environment for both clients and caregivers. Our caregivers are trained in emergency procedures and we have robust policies in place to address any concerns promptly and effectively.
Our Commitment to Quality Improvement
At Generixcare, we are proud of the progress we have made since our last Care Quality Commission (CQC) inspection in 2021, where we were rated as "Requires Improvement." Taking this feedback seriously, we have worked diligently to enhance every aspect of our service.
Our efforts have been independently recognised through two successive PAMMS (Performance and Assessment of Market Management Solutions) assessments. In 2022, we showed clear signs of progress, and by our most recent assessment in 2023, we achieved an overall rating of "Good", with notable improvements across all core quality domains—including safeguarding, personalised care, and management standards.
This positive trend continued into 2025, where once again, our service was rated "Good Overall", reinforcing our commitment to high standards of care, staff development, and client satisfaction.
We are dedicated to continuous improvement and will not stop until we exceed expectations at every level. Your trust in our care matters—and we’re here to deliver it with compassion, quality, and integrity